The User Accounts section of the room control panel lists each of the accounts configured in your web conference room.

• Find – In rooms with many user accounts, the Find feature enables an administrator to filter the list of displayed accounts. To use this feature, enter the first few characters of the user name into the find window and press Enter. To restore the complete list of accounts, clear the search box and press Enter again.
• New User – This button brings up the user account editing form to create a new account. This form is covered in detail below.
• Import – Clicking this button brings up the Bulk Import form where many lines containing Name/Email/Password can be pasted in at one time.
• Export – Clicking this button brings up the Bulk Export form where all accounts are listed at once as lines containing Name/Email/Password for export into other systems or saved into a comma delimited text file.
• Delete All – Clicking this button removes all user accounts. Following this operation, it is not possible to enter the room until at least one new account has been created. Room owners sometimes populate the account database using the bulk import for special events then remove all accounts once the event has completed.
• Name – The login name for this user.   * (Any Name) means that this is a star-account and can be used to log in with any screen name provided that the password is known.
• Email – The user’s email address for receiving communication that is sent via the Form Letters page of your room control panel.
• Logins – The total number of logins completed under this user account.
• Status – The privilege level of the user account, Expired or Disabled.
• Actions/Edit – Click this link to change the details of the user account such as password, privilege level, expiration date or mute setting. This form is covered in detail below.
• Actions/Del – Delete this user account. Deleting a user account boots anyone currently connected under the account, then removes the account any any associated login history.
• Actions/Email – Send a form letter to this user. The Email action is available only when an email address is configured on the account, and when the Form Letters section of the control panel has been properly set up. See the Form Letters topic for further information.

After clicking New User, the new user form appears.

• Name – Enter the login name for this user, or a single asterisk * to create a * (Any Name) account.  By default, new conference rooms are configured with two * (Any Name) accounts, called star-accounts, one for Moderators (with a password) and another for ordinary users (with no password). Star-accounts are very easy to use because guests can sign in under their own names and, in the case of a no-password star-account, do not have to remember any login information. However, star-accounts also represent the least secure room configuration because one password is shared by many people.  Therefore, the use of individual user names is highly recommended.  User names are not case-sensitive.
• Password – The password for this user account. Passwords are case sensitive. In cases where multiple accounts have the same login name, as with multiple * (any user) accounts, the password used determines which account a user actually logs into and the resulting privilege level that user receives.
• Email – The user’s email address for receiving communication that is sent via the Form Letters page of your room control panel.
• Expires – The expiration date for this user account. Leave this field blank for no expiration date.
• Privilege – The privilege level of this account: User, Moderator or Administrator. Moderators can control the talk queue, present with synchronized browsing or the integrated whiteboard, and mute or unmute users. Administrators have all the rights of moderators, with the additional ability to ban users from within the iVocalize application.
• Enabled – Enable or disable the user account.
• Mute – The mute settings determine whether and how this user will be muted upon login.  It is also possible to mute and unmute individual users from within the conference room.  When someone is muted inside the conference room, the setting is reflected here in the control panel.  Note that mute settings apply only to User accounts.  Moderators and administrators cannot be muted.

After clicking on the Edit action beside a user name, the Edit user form appears.

All fields are the same as on the New User form, except that the Name field cannot be changed once an account has been created.